MyCaptionAI

AI Customer Support Stack

5 connected tools

Create a support experience where AI answers routine questions, humans handle edge cases, and knowledge gaps become documentation work. This stack is for improv…

  1. Notion AI

    Step 01

    Prepare support knowledge

    Consolidate product docs, FAQs, policies, and troubleshooting notes into a cleaner knowledge base.

  2. Claude

    Step 02

    Identify gaps and rewrite articles

    Ask Claude to find missing policy details, confusing instructions, and duplicate articles, then rewrite the highest-impact docs.

  3. Intercom

    Step 03

    Deploy customer-facing AI support

    Use Intercom or Fin-style AI support to answer common questions and hand off unresolved cases.

  4. HubSpot

    Step 04

    Connect support to customer records

    Sync support interactions, account context, and follow-up work into HubSpot so sales and success can see issues.

  5. eesel AI

    Step 05

    Add internal support assistant

    Use eesel AI for internal Slack, docs, and team knowledge Q&A so agents can answer faster.